How it works
No account required to get a quote. Every step is documented, every deliverable is traceable back to your sample.
Use the contact form or write to us directly with your sample type and biological question — no account or commitment needed at this stage.
We scope the quote to your exact platform, volume and turnaround needs. An NDA can be signed before any sample or protocol detail is shared, on request.
Once the quote is confirmed, you reserve a lab slot for your samples and receive shipping instructions and a chain-of-custody form.
Deliverables are shared securely and mapped back to your original sample IDs.
Security & confidentiality
Every project runs under documented protocols with traceability from intake to delivery.
Sign a mutual NDA before sharing sample or protocol detail, at no cost.
Samples and data are processed in our Marseille laboratories, within the EU.
Every sample is tracked from reception through final deliverable.
FAQ
No — the contact form is enough to get a scoped quote. An account or client portal is only needed once you want to track recurring bookings, invoices and reports in one place.
There is no strict minimum — single-sample QC runs and small pilot batches are welcome alongside larger cohort studies.
Yes. These categories are delivered through our vetted partner network, but booking, quoting and communication go through the same single point of contact as every other platform.
Yes — hand your OMICS4 dataset to GenXMap's Computational Biology & AI team for multi-omics integration, biomarker discovery and interactive reporting.